Balanced Hormones Center Terms of Service

We at Balanced Hormones Center value your privacy and want you to understand how we collect and handle your personal data when you use our website or services. Please take time to read these terms carefully.

What user data we collect

When you sign up for or use our services, we may collect and process the following information:

• Contact information such as your name, email address, and phone number that you voluntarily provide when creating an account or contacting us. This allows us to respond to your inquiries and requests.
• Technical information such as your IP address, browser type, operating system, referral URLs and information about your device. We use common internet technologies like cookies to collect this data about all visitors so we can understand how our website is used and improve its performance.
• Any additional data you choose to provide us in order to obtain our services, such as your medical background. We do not collect protected Health information.

How we use your data

We use the data collected for legitimate business purposes including:

• Providing, improving and developing Services
• Responding to your requests and inquiries
• Understanding our users and how they use our Services so we can improve
• Detecting and preventing fraud, spam and abuse to help keep Services safe
• Enforcing applicable Terms of Service

We do not sell your data to any third parties or use it for targeted advertising.

When and with whom we share your data

There are limited situations when your data may be shared with third parties:

• With service providers under contract who help with parts of our business operations. All such third parties are required to ensure adequate level of protection for data and not to use it for any other purposes.
• When required by Law to share data with Law enforcement, courts or authorized government agencies.
• If we sell or transfer part or whole of business or assets to a third party, we may disclose your data to the prospective buyer.

We do not share your data with any unrelated third parties without your explicit consent.

Your rights over data

As our user, you have certain rights concerning how your personal data is collected and processed by us. Specifically, you have rights to:

• Access your stored personal data
• Correct your data if inaccurate, outdated or incomplete
• Delete your account and personal data completely
• Restrict or object to certain type of processing
• Receive your data in a structured, commonly used format to transfer to another service
• Lodge a complaint with your local data protection authority

Data retention

We store your data only as long as needed to be able to provide Services to you and fulfill purposes outlined in this policy unless a longer retention period is required or permitted by Law.

Changes to this policy

We may occasionally update these Terms of Service to reflect changes in how we operate, comply with new laws or expand available Services. We encourage you to periodically review this policy so you understand how we protect your privacy.

Date of Last Revision: March 2023